At A1 Care Group, we are committed to providing personalised, high-quality care for individuals with disabilities. Based in Melbourne and an NDIS-registered provider, we take pride in supporting participants to live independent, fulfilling lives. Our services are tailored to each person’s unique needs, offering everything from daily personal care to high-intensity support. We believe in delivering care that respects each individual’s dignity while promoting their well-being and independence.

Our experienced team is dedicated to working closely with participants and their families to create customised care plans that help them achieve their goals. Whether it’s assistance with everyday tasks, complex medical care, or support with community participation, we are here to ensure our participants receive the support they need, when they need it. At A1 Care Group, our approach is centred around building trusting relationships, fostering a sense of empowerment, and helping individuals lead meaningful lives.

As an NDIS provider, we are focused on delivering flexible and responsive services that evolve with our participants’ needs. Our commitment to inclusion, respect, and excellence drives everything we do, and we are constantly striving to improve and refine the quality of care we provide. At A1 Care Group, we are not just a care provider—we are a community dedicated to helping individuals thrive.

At A1 Care Group, our mission is to empower individuals with disabilities to live fulfilling and independent lives through personalised, high-quality care. We are dedicated to delivering services that not only support daily needs but also promote dignity, inclusion, and well-being. Our goal is to work closely with participants to help them achieve their personal goals, while providing compassionate and reliable care that enhances their overall quality of life. Everything we do is focused on making a positive impact on the lives of those we serve.

We envision a world where individuals with disabilities are fully supported to live with independence, confidence, and joy. Our vision is to be a leading provider of disability services, known for our innovative, compassionate care and our commitment to improving the lives of participants across Melbourne and beyond. At A1 Care Group, we strive to create an environment where every participant feels valued, respected, and empowered to pursue their aspirations and take an active role in their community.

At the core of A1 Care Group are values that guide every aspect of our service. We are built on a foundation of respect—ensuring that each individual is treated with dignity and that their unique needs and choices are honoured. We approach care with compassion, providing empathy, kindness, and understanding to foster trust and connection with our participants. Integrity is key to everything we do, as we operate with transparency and accountability to deliver the highest quality care. We also prioritise inclusion, actively promoting participation and creating environments where all individuals, regardless of ability, feel welcome and supported. Finally, we are committed to excellence, constantly improving our services to meet the evolving needs of our community, and empowerment, helping participants build confidence, develop skills, and achieve greater independence.

At A1 Care Group, we understand that care needs can arise at any time, which is why we offer 24x7 support to ensure our participants receive assistance whenever they need it. Our around-the-clock services provide peace of mind to both participants and their families, knowing that a dedicated team of professionals is always available to offer personalised, compassionate care. Whether it’s assistance with daily tasks, emergency support, or specialised care, we are here 24 hours a day, 7 days a week, to ensure the well-being and comfort of those we support.

Registered NDIS Provider