Continence Assessment in Moe, VIC

Living with bladder or bowel concerns can feel overwhelming. However, you are not alone, and expert help is available right here in the Latrobe Valley. A1 Care Group provides professional continence assessment services in Moe, delivered by qualified continence nurses who put your comfort first.

As a registered NDIS provider, we support participants, families, and support coordinators across Moe, Newborough, and the wider Latrobe Valley. Moreover, every appointment happens on your terms — in the comfort of your own home or via secure telehealth.

Best of all, you do not need a referral. Simply contact our friendly team, and we will handle the rest.
  • 4000+ Assessments Completed
  • Registered NDIS Provider
  • Continence Health Australia Member
  • Based in Clyde North, Melbourne
  • In-Home & Telehealth Available
  • AHPRA-Registered Nurses

What is a Continence Assessment in Moe, VIC?

A continence assessment is a structured clinical review of your bladder and bowel health. During the appointment, a continence nurse explores the causes behind symptoms such as leakage, urgency, frequency, or constipation. Rather than only easing symptoms, the assessment uncovers what is driving them.

Your nurse will discuss your health history, medications, fluid intake, diet, and toileting patterns. In addition, they will consider mobility, cognition, skin health, and your home environment. Consequently, the final picture reflects your whole situation, not just a single symptom.

Afterwards, you receive a personalised written continence management plan. This document sets out practical strategies, recommends suitable continence products, and supports NDIS funding requests.
NDIS continence nurse Moe, VIC — A1 Care Group Tele-Health

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Who Can Benefit from a Continence Assessment
in Moe?

Continence concerns affect people of every age and background. Therefore, our service supports a broad range of clients, including:
  • Adults experiencing urinary incontinence, urgency, or frequent trips to the toilet
  • People managing bowel concerns such as constipation, urgency, or faecal incontinence
  • Children and young people with ongoing toileting difficulties (with parent or carer consent)
  • NDIS participants with funding under Capacity Building — Improved Daily Living
  • Older residents noticing age-related changes in bladder or bowel control
  • People living with neurological conditions such as Parkinson's disease, multiple sclerosis, or stroke
  • Individuals recovering from pelvic, prostate, or gynaecological surgery
  • Carers and support workers seeking practical guidance for someone they assist
Whatever brings you to us, our nurses will meet you with respect, patience, and complete confidentiality. Furthermore, if you are unsure whether an assessment is right for you, just ask. We are always happy to talk it through first.

Why Choose A1 Care Group for Continence Assessment in Moe?

At A1 Care Group, we offer a complete range of continence services for Nunawading residents. Specifically, our services support NDIS participants, aged care recipients, and private clients alike.
Smiling NDIS participant in a wheelchair after a continence assessment in Moe VIC with A1 Care Group

Registered NDIS Provider

A1 Care Group is a fully registered NDIS provider. Therefore, you can access our assessments whether your plan is agency-managed, plan-managed, or self-managed. Additionally, we write our reports in the format planners and support coordinators expect.

No Referral or Waiting List

Public continence clinics in the Latrobe Valley often require a referral, and waiting lists can stretch for weeks. In contrast, you can book with A1 Care Group directly. As a result, you receive expert support sooner, right when you need it.

Experienced Continence Nurses

Qualified continence nurses conduct every assessment. Moreover, our clinicians complete ongoing professional development to stay current with best-practice continence care across Australia.

Home Visits and Telehealth

Distance should never block good care. For this reason, we offer home visits across Moe alongside comprehensive telehealth assessments. Either way, you receive the same thorough review and the same detailed written plan.

Detailed Written Management Plans

Every assessment concludes with a personalised written report. This plan guides you, your carers, and your other health professionals. Furthermore, it provides the clinical evidence needed for NDIS consumables and product funding.

Person-Centred, Culturally Sensitive Care

Continence is a deeply personal topic. Because of this, we work hard to create a safe, non-judgemental space for every client. We welcome people of all ages, cultures, and abilities across the Latrobe Valley.

How the Assessment Process Works

We keep the process simple from start to finish. Here is what to expect when you book a continence assessment in Moe with our team.

Step 1: Get in Touch

Call or email our friendly team. We will answer your questions, check your funding options, and find an appointment time that suits you. In most cases, we can offer an appointment within days.

Step 2: Booking Confirmation

Next, we confirm your date and time, and we send through any pre-assessment information. As a result, your consultation runs smoothly from the first minute.

Step 3: Your Assessment

Your continence nurse completes a thorough assessment, either at your Moe home or via telehealth. Appointments typically run between 45 and 90 minutes. Throughout, your nurse moves at your pace and explains every step.

Step 4: Your Written Plan

Within a few business days, you receive your personalised continence management plan. It sets out practical strategies, product recommendations, and any referrals you may need.

Step 5: Ongoing Support

Our support does not stop at the report. If your needs change, we can review your plan and conduct follow-up assessments. Likewise, we remain available to answer questions from you, your family, or your support coordinator.

NDIS Funding for Continence Assessments in Moe

If you are an NDIS participant in Moe, your plan may fund a continence assessment. Typically, this sits under the Capacity Building — Improved Daily Living budget. Our team can help you confirm your funding before you book, so there are no surprises.

Beyond the assessment itself, a formal written report strengthens your case for ongoing supports. For example, it can back applications for continence products under Consumables, or support a plan review when your needs change.

Not an NDIS participant? No problem. We also welcome private clients, and we will explain fees clearly before you commit to anything.

Local Care for the Moe Community

Moe sits at the western gateway to the Latrobe Valley, around 130 kilometres east of Melbourne along the Princes Freeway. Together with its twin town of Newborough, it forms one of Gippsland's most connected communities, thanks to V/Line services on the Gippsland rail line and easy road links to Morwell and Traralgon.

Even so, specialist continence care can be hard to reach locally. Many providers operate from Melbourne, while local public services often involve referrals and waiting lists. That is exactly why our mobile model suits Moe so well. Our nurses come to you, so there is no need to travel down the freeway for expert care.

Moreover, we understand the needs of Latrobe Valley families. From young NDIS participants to older residents near Lake Narracan or the Edward Hunter Heritage Bush Reserve, we deliver the same respectful, unhurried care at every visit.

Nearby Suburbs We Also Serve

A1 Care Group provides continence assessments throughout Moe and the surrounding Latrobe Valley and West Gippsland communities. In addition, our telehealth service reaches every corner of regional Victoria.

Newborough and Yallourn North

Right next door, Newborough and Yallourn North residents can book home visits with the same ease. Both communities sit only minutes from Moe, so appointment availability is excellent.

Trafalgar, Yarragon, and Willow Grove

West of Moe, these growing townships often have limited access to specialist nursing services. Consequently, our mobile and telehealth options fill an important gap for local families.

Morwell and Churchill

We regularly support clients across Morwell and Churchill. Likewise, support coordinators in the central Latrobe Valley refer participants to us for prompt, well-documented assessments.

Traralgon and Tyers

Further east, Traralgon families choose us for the convenience of home-based care. Instead of juggling clinic appointments, you simply pick a time and we come to you.

Thorpdale, Coalville, and Moe South

Families on farms and rural properties south of Moe can skip the long drive entirely. Instead, our nurses travel to you, or you can connect online from home.

Warragul, Drouin, and Erica

Closer to West Gippsland, we also deliver continence assessment services in Warragul, Drouin, and the hill communities around Erica. If you live further afield, do not worry — our telehealth assessments cover all of Australia.

Refer a Participant for Continence Assessment in Moe, VIC?

Are you a support coordinator, healthcare professional or family member?
Submit a referral to connect someone with trusted NDIS support.

Without delay, our friendly team will respond to your enquiry and guide you through the next steps. As a result, connecting someone with our service takes just a few minutes and can make a lasting difference to their quality of life.

Frequently Asked Questions — Continence Assessment in Moe, VIC?

The cost depends on your funding situation. For NDIS participants, assessments are typically funded under Capacity Building — Improved Daily Living. For private clients, our team explains all fees upfront. Call 0494 047 778 for a personalised quote.

In most cases, no referral is needed. You can contact A1 Care Group directly and book straight away. However, NDIS participants should confirm their plan includes relevant funding first. Our team can help you check this.

Yes, absolutely. Our telehealth assessments are just as thorough as home visits, and they produce the same detailed written management plan. All you need is a phone, tablet, or computer with an internet connection.

Most assessments take between 45 and 90 minutes. The exact time depends on the complexity of your situation. Importantly, your nurse will never rush you through the appointment.

Nothing complicated. It helps to have a list of your current medications, any recent test results, and a rough idea of your daily fluid intake. Additionally, a simple bladder diary for a day or two can be useful, though it is not essential.

Yes. A formal assessment and written plan from A1 Care Group can support NDIS Consumables funding and Continence Aids Payment Scheme (CAPS) applications. Consequently, many clients book an assessment for exactly this reason.



Certainly. We visit Newborough, Trafalgar, Morwell, Traralgon, Warragul, and the wider Latrobe Valley. Furthermore, our telehealth service covers every part of Australia, so nobody misses out.

Book Your Continence Assessment in Moe Today

Taking the first step is often the hardest part. However, one phone call is all it takes to start feeling more confident and in control. Our friendly team will answer your questions, confirm your funding, and book a time that suits you.

Call A1 Care Group on 0494 047 778 or email [email protected]. Alternatively, contact our friendly team online and we will get back to you promptly.

A1 Care Group — trusted continence assessment in Moe, VIC, and across the Latrobe Valley.
We look forward to supporting you on your continence journey.

Get in touch with A1 Care Group for Continence Assessment in Moe, VIC

Our Location

Clyde North, Melbourne, VIC
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