The cost depends on your funding situation. For NDIS participants, assessments are typically funded under Capacity Building — Improved Daily Living. For private clients, our team explains all fees upfront. Call 0494 047 778 for a personalised quote.
In most cases, no referral is needed. You can contact A1 Care Group directly and book straight away. However, NDIS participants should confirm their plan includes relevant funding first. Our team can help you check this.
Yes, absolutely. Our telehealth assessments are just as thorough as home visits, and they produce the same detailed written management plan. All you need is a phone, tablet, or computer with an internet connection.
Most assessments take between 45 and 90 minutes. The exact time depends on the complexity of your situation. Importantly, your nurse will never rush you through the appointment.
Nothing complicated. It helps to have a list of your current medications, any recent test results, and a rough idea of your daily fluid intake. Additionally, a simple bladder diary for a day or two can be useful, though it is not essential.
Yes. A formal assessment and written plan from A1 Care Group can support NDIS Consumables funding and Continence Aids Payment Scheme (CAPS) applications. Consequently, many clients book an assessment for exactly this reason.
Certainly. We visit Newborough, Trafalgar, Morwell, Traralgon, Warragul, and the wider Latrobe Valley. Furthermore, our telehealth service covers every part of Australia, so nobody misses out.



