At A1 Care Group, we understand that incontinence can be a sensitive and challenging issue, impacting not only physical health but also emotional well-being and overall quality of life. Whether you or your loved one is experiencing bladder or bowel concerns, our Continence Service is designed to provide expert guidance, compassionate support, and tailored care to help you regain confidence and independence.
As a trusted NDIS Registered Provider, we proudly offer comprehensive continence assessments and support services throughout Victoria, ensuring individuals in metropolitan, regional, and rural areas receive the specialist care they need wherever they are located.
As a trusted NDIS Registered Provider in Melbourne, we deliver high-quality continence support services to participants across Melbourne, including:
With our experienced NDIS nurses, personal care assistants, and support workers, we ensure a person-centred approach that respects your privacy, dignity, and independence.
What is Continence?
Continence is the ability to control your bladder and bowel. When this control is lost, it is called incontinence. Incontinence is the loss of control over bladder or bowel movements, leading to accidental leakage of urine (wee) or faeces (poo). It can range from occasional minor leaks to a complete inability to manage bladder or bowel functions. While common among people of all ages, incontinence is not a normal part of ageing or something you have to live with. With the right support, treatment, and lifestyle changes, it can often be managed, improved, or even cured.
There are two main types of incontinence:
Urinary Incontinence
Involuntary leakage of urine due to weak bladder control.
Faecal Incontinence
Loss of bowel control, causing stool or gas leakage.
Each type has different causes, symptoms, and treatment options, so understanding the underlying reason for incontinence is the first step toward finding the right solution.
What Causes Incontinence?
It can be caused by various health conditions, lifestyle factors, and medical treatments. Some common causes include:
Weak pelvic floor muscles – Often due to pregnancy, childbirth, surgery, or ageing
Bladder or bowel disorders – Such as overactive bladder, constipation, or IBS
Neurological conditions – including stroke, Parkinson’s, or multiple sclerosis
Urinary tract infections (UTIs) – Causing urgency and leakage
Enlarged prostate (in men) – Affecting bladder control
Hormonal changes – Particularly during menopause
Mobility issues – Making it harder to reach the toilet in time
How Our Continence Assessment Services Help You
1. Continence Assessment and Personalised Care Plan
Our NDIS nurses begin with a detailed continence assessment to understand:
Your bladder and bowel habits
Any leakage, urgency, or discomfort
Your medical history, lifestyle, and mobility
Based on the assessment, we create a personalised support plan, which may include:
Bladder and bowel training – Improving control and reducing accidents
Continence product recommendations – Advising on pads, catheters, or protective wear
Toileting assistance and hygiene support – Help from a personal care attendant
Dietary and hydration guidance – Supporting bladder and bowel health
Medical and nursing support – Managing conditions that affect continence
Our goal is to help you regain confidence, maintain hygiene, and live comfortably.
2. Personalised Support for Daily Living
For participants who need additional assistance, our NDIS support workers and personal care assistants provide:
Help with toileting and changing continence aids
Support with personal hygiene, dressing, and mobility
Transfers in and out of bed or wheelchair for toilet use
Assistance with medication related to bladder and bowel health
We ensure you receive the right level of assistance, whether at home or in a Supported Independent Living (SIL NDIS) environment.
3. High-Intensity Continence Care and Nursing Support
For individuals requiring complex continence management, we offer:
NDIS nursing care for continence management
Catheter and stoma care
Bowel management and enema administration
Incontinence-related wound care
Our trained NDIS nurses and disability support workers provide high-intensity support to help you manage your condition safely.
4. Ongoing Support and Monitoring
Continence care is a long-term process, and we provide regular follow-ups to:
Track your progress and make adjustments to your plan
Offer continued support and education on managing incontinence
Provide access to continence products through NDIS funding
Our team is committed to helping you feel comfortable, confident, and in control of your daily life.
Why Choose A1 Care Group for Continence Support?
NDIS Registered Provider in Melbourne – Offering continence care as part of NDIS disability services
Experienced continence nurses and support workers – Providing personalised, professional care
Flexible support options – From home care services to high-intensity disability support
Serving multiple suburbs across Melbourne – Ensuring accessibility and convenience
Compassionate, discreet, and person-centred care – Respecting your dignity and independence
Do You Need Help Managing Incontinence?
If you experience bladder or bowel issues, ask yourself:
Do I have leakage or urgency that affects my daily routine?
Do I avoid going out because I worry about toilet access?
Do I wake up multiple times at night to urinate?
Do I feel like I haven't fully emptied my bladder or bowel?
