A continence assessment is a clinical evaluation conducted by a qualified Continence Nurse Advisor. It involves a thorough review of your bladder and bowel symptoms, your medical history, and how continence difficulties are affecting your daily life. The assessment also unlocks access to NDIS-funded continence products if you are a registered participant in Auburn, NSW.
Yes, in many cases it is. If you are an NDIS participant and your continence issues are related to your disability, then your plan may fund the cost of the assessment and your ongoing product supply. Our team can confirm your eligibility when you call us on 0494 047 778.
Most assessments take between 45 and 60 minutes. However, the duration may vary depending on the complexity of your situation. Your Continence Nurse Advisor will let you know what to expect before your appointment begins.
No, you do not need a referral to book with A1 Care Group. Simply call us on 0494 047 778 or email [email protected] and we will arrange your appointment directly. The process is quick and straightforward.
Yes, absolutely. You are welcome to have a carer, family member, or support worker with you during your telehealth session. In fact, many participants find it helpful to have someone they trust present during the consultation, especially when discussing sensitive health concerns.
After your assessment, your Continence Nurse Advisor will provide a detailed written care plan. This plan outlines their clinical findings, recommended continence products, and management strategies. If you are on the NDIS, the documentation you need to access product funding will also be included. You will receive your care plan promptly after the session.
Yes, because we deliver all assessments via telehealth, we support clients across all of Australia. If you live in a nearby suburb — such as Granville, Parramatta, Lidcombe, or Berala — or even in another state entirely, you can still access the same high-quality continence care.
The NDIS can fund a wide range of continence products, including disposable pads, protective underwear, bed protection products, catheters, and skin care items. The exact products covered depend on your individual plan and the clinical recommendations made during your assessment.
