A1 Care Group logo - NDIS Registered Provider in Dandenong, Melbourne offering continence care, SIL, and community nursing in Australia
Referral Form
NDIS Funded · Bundoora, VIC 3083

Continence Assessment in Bundoora, VIC

Bladder and bowel concerns are more common than most people realise, yet many of us feel reluctant to bring them up. A1 Care Group provides caring, professional continence assessment in Bundoora, VIC, for NDIS participants and residents across the City of Banyule.

Our registered continence nurses conduct every assessment with genuine care, whether in your home near La Trobe University or through a secure telehealth appointment. Consequently, you receive the same thorough, evidence-based service no matter which option suits you best.

We understand that continence concerns can feel deeply personal to discuss. Nevertheless, our team creates a calm, judgement-free space so you can talk openly about your symptoms, your goals, and what matters most to you.
Book a Continence Assessment
Call: 0494 047 778
NDIS participant in a wheelchair working from home, reflecting the flexibility of a telehealth continence assessment in Bundoora, VIC

5M+

Australians live with bladder or bowel dysfunction

45-90

Minutes for a typical assessment

50+

Five-star Google reviews

$0

Out-of-pocket cost for eligible participants

What is a Continence Assessment?

A continence assessment is a structured clinical review carried out by a registered nurse who specialises in bladder and bowel health. During your appointment, the nurse examines your continence history, current symptoms, fluid intake, medications, and daily routine.
Furthermore, the nurse looks for the underlying cause of your symptoms rather than simply managing the day-to-day effects. As a result, you receive a tailored continence management plan that addresses the root of the issue. This plan sets out clear recommendations for products, strategies, and referrals suited to your situation.

Why Continence Assessments Matter

Continence problems are surprisingly common, yet many people delay seeking help. In fact, more than five million Australians live with some form of bladder or bowel dysfunction. Still, embarrassment — or the mistaken belief that “nothing can be done” — often holds people back for years.
Early assessment changes that outlook considerably. It helps identify whether a treatable medical condition is driving your symptoms, and it opens the door to effective management sooner rather than later. Moreover, a formal assessment is the essential first step for accessing NDIS-funded continence products and supports.

Signs You May Benefit from a Continence Assessment

Many people are unsure whether their symptoms are worth raising with a professional. Generally, it is worth booking an assessment if you notice any of the following:
  • Leaking urine when you cough, laugh, sneeze, or exercise
  • A sudden, urgent need to reach the toilet that is hard to control
  • Waking more than once a night to urinate
  • Difficulty fully emptying your bladder or bowel
  • Ongoing constipation, bowel urgency, or faecal leakage
  • Skin irritation or discomfort linked to continence products
  • Reduced confidence or a reluctance to leave the house because of symptoms
Of course, everyone's situation is different, and even mild symptoms deserve a proper assessment. Generally speaking, early action makes management considerably easier down the track.

NDIS Continence Assessment in Bundoora

If you live in Bundoora and hold an NDIS plan, you may be entitled to a fully funded continence assessment. Specifically, the NDIS Continence Assessment and Management Support pathway connects participants with a registered nurse and, subsequently, with subsidised continence products.
A1 Care Group is a registered NDIS provider with years of experience guiding participants through this exact process. Because we work directly with support coordinators and plan managers, you are never left to navigate the NDIS system alone.
Read more about what is NDIS, our continence assessment services, and bladder and bowel management services.

Who Is Eligible for NDIS Continence Assessment in Bundoora?

Generally speaking, to access NDIS funding for a continence assessment in Bundoora you need to meet the following criteria:
  • Be a registered NDIS participant
  • Have continence-related needs or goals reflected in your NDIS plan
  • Have available funding under Core Supports or Improved Daily Living
  • Have a continence condition connected to your primary disability
If you are unsure whether you qualify, your support coordinator can help confirm eligibility beforehand. Alternatively, simply call our friendly team on 0494 047 778 and we will talk you through it.

How Our Continence Assessment Works in Bundoora

We designed our process to feel simple and unhurried, not clinical and rushed. Here is what to expect when you book a continence assessment in Bundoora with A1 Care Group.
STEP 1

Get in Touch

To begin, contact our team by phone or email. We will discuss your situation, confirm your NDIS eligibility, and answer any questions upfront. From there, we schedule your assessment at a time that genuinely suits you.
STEP 2

Your Clinical Assessment

Next, a registered continence nurse conducts your full assessment, either in person or via telehealth. They review your bladder and bowel history, current medications, fluid intake, and physical function in detail. They also ask how your symptoms affect daily life, because that context shapes the right recommendations.
STEP 3

Your Personalised Management Plan

Afterwards, your nurse prepares a written continence management plan tailored to your needs. This plan recommends suitable products and strategies, and it also supports any application for NDIS-funded continence supplies.
STEP 4

Ongoing Review and Support

Importantly, our involvement does not end once the report is delivered. Instead, we remain available to review and adjust your plan as your circumstances change over time.

What to Bring to Your Appointment

To make the most of your appointment, it helps to have a few things ready beforehand:
  • A list of your current medications
  • Your NDIS plan number and support coordinator's contact details
  • A general sense of your daily fluid intake and toilet habits
That said, if you forget something on the day, our nurse can still work with whatever information you have. The goal is a conversation, not a test.

Why Choose A1 Care Group for Continence Assessment in Bundoora?

A1 Care Group has earned a strong reputation for continence care across Australia. We are proud to extend that same standard of service to Bundoora and the wider Banyule community. Here is what sets us apart.

Our Qualified Continence Nurses

Every assessment is carried out by a registered nurse with specialist continence training and current AHPRA registration. Furthermore, our nurses follow the latest evidence-based clinical guidelines used across Australia.
We also take a whole-person approach, considering your physical, emotional, and social wellbeing together. Consequently, clients consistently describe their experience with us as respectful, thorough, and genuinely reassuring.

Genuine Local Commitment

We are not a distant call centre. Our nurses take the time to understand what daily life actually looks like in Bundoora. That might mean working around university semester dates, juggling family routines near Polaris Shopping Centre, or caring for an ageing parent close to Bundoora Park.
Because of this, our recommendations feel relevant and achievable rather than generic. Ultimately, that local understanding is part of what makes the assessment process genuinely useful, not just a box-ticking exercise.
Available Australia-wide

Telehealth Continence Assessments — Available in Bundoora

You do not need to travel to access expert continence care. A1 Care Group offers secure telehealth assessments for residents across Bundoora and the broader northern Melbourne region.
Through a simple video call, you can speak with a qualified continence nurse from wherever suits you best. Importantly, telehealth appointments cover exactly the same clinical ground as an in-person visit, so the quality of your assessment and management plan remains unchanged.
Book a Continence Assessment

Who Benefits Most from Telehealth?

Telehealth suits a wide range of people, particularly:
  • People who find travel difficult due to mobility limitations or chronic illness
  • Busy families juggling university timetables, work, and appointments
  • Residents who prefer the privacy of discussing symptoms at home
  • Participants living further out toward Mill Park, Epping, or Greensborough
  • Anyone who simply wants a flexible appointment time
Because telehealth removes travel time and waiting rooms altogether, many Bundoora residents find it the most convenient way to get the support they need.

Types of Continence Issues We Assess in Bundoora

Our continence nurses assess a broad range of bladder and bowel conditions, from mild to complex. Below are the issues we most commonly see.

Bladder Conditions

  • Stress urinary incontinence — leakage during coughing, sneezing, or exercise
  • Urge urinary incontinence — a sudden, hard-to-defer need to urinate
  • Mixed urinary incontinence — a combination of stress and urge symptoms
  • Overflow incontinence — incomplete bladder emptying that causes dribbling
  • Neurogenic bladder — bladder dysfunction linked to neurological conditions

Bowel Conditions

  • Faecal (bowel) incontinence — difficulty controlling bowel movements
  • Constipation — infrequent or difficult bowel movements affecting continence
  • Bowel urgency — a sudden, pressing need to defecate
In addition, we have extensive experience supporting continence needs linked to disability and chronic illness. This includes multiple sclerosis, Parkinson's disease, spinal cord injury, acquired brain injury, and cerebral palsy. We likewise support children, older adults, and participants with complex care needs.

NDIS Continence Funding — What You Need to Know

Understanding NDIS continence funding can feel overwhelming at first. However, A1 Care Group is here to walk you through every stage of the process.

What Does NDIS Continence Funding Cover?

The NDIS Continence Assessment and Management Support program generally covers:
  • A full clinical continence assessment by a registered nurse
  • A written, personalised continence management plan
  • Recommendations for NDIS-subsidised continence products
  • An ongoing product allocation to help with continence supply costs
Once your management plan is approved, eligible participants typically receive an ongoing product allocation at no out-of-pocket cost.

How Is Continence Funding Allocated?

It is worth noting that continence funding sits separately from your Core Supports or Improved Daily Living budgets. Specifically, the Continence Assessment and Management Support program falls under the NDIS Capital Supports category.
Therefore, your support coordinator or plan manager plays an important role in ensuring your plan reflects your continence needs accurately. Our written management plan then forms the clinical basis for your product allocation request. Where needed, we can also liaise directly with your NDIS planner.

Continence Assessment in Bundoora — Serving the Local Community

Bundoora sits roughly 15 kilometres north-east of the Melbourne CBD, spanning the City of Banyule and touching the edges of Darebin and Whittlesea. Home to more than 28,000 residents, the suburb is best known for La Trobe University and RMIT's Bundoora campuses. It is also home to the sprawling green space of Bundoora Park, the Bundoora Homestead, and the University Hill retail precinct.
A1 Care Group is proud to support Bundoora's NDIS participants and their families. This includes students and young families near University Hill, as well as longer-term residents closer to Simpson Barracks and Polaris Shopping Centre. Wherever you live within Bundoora, our team can reach you — either in person or through telehealth.
Aerial view of a suburban residential neighbourhood with tree-lined streets

Getting to Your Appointment

Bundoora residents can reach us easily via the Metropolitan Ring Road, Plenty Road, or the route 86 tram, which terminates nearby at McKimmies Road. Alternatively, if travel is not convenient, our telehealth option means you never need to leave home at all. Either way, we tailor the appointment format to whatever works best for you.
Book a Continence Assessment

Common Myths About Continence Assessments

Misunderstandings often stop people from booking an assessment in the first place. So, let's address a few of the most common ones.
MYTH

Incontinence Is Just a Normal Part of Ageing

In reality, incontinence is often treatable, regardless of age. Consequently, dismissing it as inevitable can delay effective care for years.
MYTH

A Continence Assessment Is Embarrassing or Invasive

Our nurses conduct every assessment with sensitivity and professionalism. As such, most clients tell us the experience feels far more comfortable than they expected.
MYTH

NDIS Funding Won't Cover My Needs

Many participants assume continence support sits outside their plan. However, funding is available through a dedicated NDIS pathway, and our team can help you access it.

Nearby Suburbs We Also Serve

In addition to Bundoora, A1 Care Group provides continence assessment across the surrounding suburbs of Melbourne's north-east. If your suburb appears below, our team is ready to help.
  • Reservoir
  • Greensborough
  • Yallambie
  • Preston
  • Epping
Can't see your suburb listed? Call us on 0494 047 778 — we support participants across Victoria and the whole of Australia via telehealth.

Frequently Asked Questions

Still weighing things up? These are the questions Bundoora families ask us most often. If yours isn't here, call 0494 047 778.
Continence Health Australia

A continence assessment is a clinical evaluation carried out by a registered nurse with specialist continence training. During the assessment, your nurse reviews your bladder and bowel function, medical history, fluid intake, and lifestyle factors. As a result, the assessment identifies the cause of your symptoms and produces a personalised management plan. Furthermore, it is the essential first step for accessing NDIS-subsidised continence products.

Simply contact A1 Care Group on 0494 047 778 or email [email protected]. We will confirm your NDIS eligibility and schedule your assessment at a convenient time. Alternatively, your support coordinator or plan manager can arrange the referral directly on your behalf.

A typical continence assessment with A1 Care Group takes between 45 and 90 minutes, depending on the complexity of your needs. Afterwards, your nurse prepares and delivers your written continence management plan, usually within a few business days.

Yes. A1 Care Group offers secure telehealth continence assessments for all Bundoora residents. Because telehealth appointments are just as clinically thorough as in-person visits, you receive the same standard of care from home.

Following a completed assessment, eligible NDIS participants may access subsidised products such as pads, pull-ups, absorbent bed protection, catheters, and drainage bags. The specific products depend on your individual assessment results and management plan. A1 Care Group helps guide you through the request and approval process.

Yes. A1 Care Group is a fully registered NDIS provider and a member of Continence Health Australia. Additionally, every nurse on our team holds current AHPRA registration and specialist continence training. We have supported NDIS participants across Australia and hold 50+ Google reviews.

Absolutely. A1 Care Group provides continence assessment in Bundoora and all surrounding suburbs, including Kingsbury, Macleod, Watsonia, Mill Park, Thomastown, Reservoir, Greensborough, Yallambie, Preston, and Epping. Moreover, we serve participants right across Victoria and Australia via telehealth.

For eligible NDIS participants in Bundoora, the continence assessment is fully funded, so there is no out-of-pocket cost. A1 Care Group charges in line with the NDIS Price Guide. If you are not an NDIS participant, please contact our team to discuss private fee options.

We love NDIS logo, representing support and commitment to the National Disability Insurance Scheme, NDIS Continence care Support Provider in Clyde North - Melbourne
Registered NDIS Provider

Quick links

Useful Links

Get in touch

social connects

© 2023-2026 A1 Care Group. All Rights Reserved
NDIS continence care provider AustraliaPride Flag — A1 Care Group inclusive care providerAboriginal Flag — A1 Care Group inclusive careTorres Strait Islander Flag — A1 Care Group inclusive care
Privacy Policy
Website & SEO Managed by iOnethink Australia
Referral Form