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Continence Assessment in
Craigieburn, VIC

If you or a loved one is living with bladder or bowel difficulties, you are certainly not alone. Continence concerns are among the most common health challenges experienced by Australians of all ages, and yet they remain one of the least discussed. At A1 Care Group, we believe that every person deserves access to professional, compassionate support — and that is precisely what we provide through our continence assessment service in Craigieburn, Victoria.

As a registered NDIS provider, A1 Care Group offers thorough, evidence-based continence assessments conducted by experienced continence nurses. Whether you are a participant under the NDIS, a participant's parent or carer, or simply someone seeking independent support, our team is here to help you take the first step towards better continence health.

Craigieburn is a rapidly growing suburb in Melbourne's north, home to a diverse and expanding community. As the population grows, so does the need for accessible allied health services — including professional continence assessment. A1 Care Group is proud to serve Craigieburn and the surrounding regions, ensuring that residents can access quality care without having to travel far.
  • 4000+ Assessments Completed
  • Registered NDIS Provider
  • Continence Health Australia Member
  • Based in Clyde North, Melbourne
  • In-Home & Telehealth Available
  • AHPRA-Registered Nurses
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What is a Continence Assessment?

A continence assessment is a structured clinical evaluation designed to identify the nature, extent, and contributing factors of bladder and bowel dysfunction. It is not simply a questionnaire — it is a comprehensive, person-centred process that enables our continence nurses to understand your unique situation and develop a targeted management plan.

During the assessment, your continence nurse will gather detailed information about your health history, daily fluid intake, toileting patterns, diet, medications, and physical mobility. Importantly, the assessment also explores the emotional and social impact of continence concerns, because we understand that these challenges affect quality of life in a very real way.

Following the assessment, you will receive a written continence management plan that outlines practical strategies, recommended products, and where relevant, referrals for further investigation or specialist input. This plan is tailored entirely to your individual needs and circumstances.
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Who Can Benefit from a Continence Assessment in Craigieburn?

Our continence assessment service is suitable for a wide range of people, including:
  • Adults experiencing urinary incontinence, urgency, or frequent urination
  • People living with bowel difficulties, including constipation, urgency, or faecal incontinence
  • Children and young people with ongoing bladder or bowel concerns (with parental or carer consent)
  • NDIS participants under Capacity Building – Improved Daily Living
  • Older Australians experiencing changes in continence related to ageing
  • People with neurological conditions such as multiple sclerosis, Parkinson's disease, or stroke
  • Individuals recovering from pelvic surgery, including prostatectomy or hysterectomy
  • Parents and carers supporting a person with disability or complex health needs
Young woman with Down syndrome smiling confidently, wearing headphones and a pastel plaid jacket, representing NDIS continence assessment clients in Craigieburn VIC.
No matter your age, background, or the nature of your concerns, our continence nurses approach every assessment with professionalism, sensitivity, and respect. There is no need to feel embarrassed — continence is a health matter, and it deserves the same attention as any other.

Why Choose A1 Care Group for Continence Assessment in Craigieburn?

A1 Care Group has built a strong reputation across Australia for delivering high-quality, person-centred continence assessments. Here is what sets us apart:

NDIS Registered Provider

We are a fully registered NDIS provider, which means NDIS participants can access our services under their plan without needing to use self-managed or plan-managed funds. Our services fall under the Capacity Building — Improved Daily Living support category, making the process straightforward for participants and their support coordinators.

Experienced and Qualified Continence Nurses

Our assessments are conducted by qualified continence continence nurses who bring a depth of clinical knowledge and genuine compassion to every consultation. We understand that discussing continence can be challenging, and we are committed to creating a safe, non-judgmental environment for every client.

Telehealth Available Across Australia

Can't make it to an in-person appointment? No problem. A1 Care Group offers telehealth continence assessments across Australia, including for Craigieburn residents who prefer the convenience of a home-based consultation. Telehealth assessments are just as thorough and effective as in-person visits, and they are particularly well-suited to participants with mobility limitations or complex care needs.

Comprehensive, Written Management Plans

Every assessment concludes with a detailed, written continence management plan. This document is a practical resource that you, your support team, and your GP can all refer to. It provides clear, actionable recommendations that are grounded in your individual assessment findings.

Community-Focused Service

We are committed to supporting communities across Melbourne, including the fast-growing northern suburbs where Craigieburn sits. Our team understands the diverse needs of local residents and is experienced in working with people from a wide range of cultural, linguistic, and disability backgrounds.

Outstanding Client Satisfaction

With 50+ five-star Google reviews, A1 Care Group has a proven track record of delivering exceptional client experiences. Our clients consistently highlight our continence nurses' professionalism, empathy, and thoroughness — qualities that remain central to everything we do.

How Does the Assessment Process Work?

We have designed our assessment process to be as simple and stress-free as possible. Here is what you can expect when you book a continence assessment with A1 Care Group in Craigieburn:
  • Initial enquiry — Contact our team by phone or email. We will answer your questions, confirm your eligibility, and guide you through the booking process.
  • Booking confirmation — We will confirm your appointment time and send you any pre-assessment information required.
  • The assessment — Your continence nurse will conduct the assessment either in person or via telehealth. The consultation typically takes between 45 and 90 minutes depending on the complexity of your needs.
  • Management plan — Following the assessment, your written continence management plan will be prepared and provided to you, usually within a few business days.
  • Ongoing support — We are available to answer questions as you implement the strategies outlined in your plan, and can coordinate with your other health professionals as needed.
If you or someone you care for is experiencing bladder or bowel difficulties in Wyong, a professional continence assessment can make a real difference. Therefore, we encourage you to reach out for support as early as possible.

Continence Assessment for NDIS Participants in Craigieburn

If you are an NDIS participant in Craigieburn, a continence assessment may be fundable under your plan. Specifically, continence assessments are typically funded under the Capacity Building — Improved Daily Living support category (CB Daily Activity).

To access our services, you will need an active NDIS plan that includes funding for this support. If you are unsure whether your plan covers a continence assessment, we encourage you to speak with your support coordinator or plan manager. Alternatively, contact A1 Care Group directly, and we will help you navigate the process.

A continence assessment can also inform an application for NDIS Continence Aids Payment Scheme (CAPS) funding, which provides financial assistance towards the cost of continence aids and products. Our written management plan serves as a key supporting document for such applications.

We work closely with NDIS participants, their support coordinators, and carers to ensure a smooth and supportive experience from the very first point of contact. Our team is knowledgeable about NDIS processes and is here to make the administrative side of things as easy as possible.

Serving Craigieburn and the Surrounding Northern Suburbs

A1 Care Group proudly provides continence assessment services in Craigieburn and the broader northern Melbourne corridor. Craigieburn is well connected to a number of growing suburbs, and our team regularly supports clients from across this region.

Whether you are located in central Craigieburn, in a nearby estate, or in a neighbouring suburb, you can access our services either through a local appointment or via telehealth. We are committed to reducing barriers to care and ensuring that geography is never an obstacle to getting the support you need.

Nearby Suburbs We Also Serve

In addition to Craigieburn, A1 Care Group provides continence assessment services to residents in the following nearby suburbs and localities:
If your suburb is not listed above, please contact us. We cover a wide service area across the Central Coast and can discuss your location when you get in touch.
  • Craigieburn
  • Roxburgh Park
  • Greenvale
  • Meadow Heights
  • Broadmeadows
  • Mickleham
  • Kalkallo
  • Donnybrook
  • Coolaroo
  • Dallas
  • Jacana
  • Campbellfield
  • Somerton
  • Attwood
  • Westmeadows
  • Gladstone Park
  • Tullamarine
  • Bulla
  • Sunbury
  • Diggers Rest
If your suburb is not listed above, please do not hesitate to contact us. Our telehealth service is available Australia-wide, ensuring that no matter where you are located, you can access a professional continence assessment with A1 Care Group.

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Without delay, our friendly team will respond to your enquiry and guide you through the next steps. As a result, connecting someone with our service takes just a few minutes and can make a lasting difference to their quality of life.
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Frequently Asked Questions

The cost of a continence assessment depends on your funding situation. For NDIS participants, assessments are typically funded under the Capacity Building — Improved Daily Living support category, meaning there is generally no out-of-pocket cost. For privately funded clients, please contact our team to discuss fee arrangements.

In most cases, you do not need a referral to book a continence assessment with A1 Care Group. However, if you are an NDIS participant, your plan must include relevant funding. Contact us directly, and we will confirm the requirements for your specific situation.



Absolutely. A1 Care Group offers telehealth continence assessments that are just as comprehensive as in-person consultations. If you prefer to be assessed from the comfort of your home, or if attending in person is not practical, telehealth is an excellent option. You will need a device with a camera and a stable internet connection.



Most continence assessments with A1 Care Group take between 45 and 90 minutes. The exact duration will depend on the complexity of your health situation and the amount of background information to be gathered. Your continence nurse will ensure the assessment is thorough, unhurried, and conducted at a pace that is comfortable for you.



Yes, absolutely. All information shared during your continence assessment is kept strictly private and confidential in accordance with Australian privacy legislation. Your details will not be shared with any third parties without your explicit consent, except where required by law or for your direct care.

Following your assessment, your continence nurse will prepare a written continence management plan tailored to your needs. This plan will be provided to you directly and, with your consent, can also be shared with your GP, support coordinator, or other health professionals. The plan includes practical recommendations, product advice, and any referrals considered appropriate.

Yes. A formal continence assessment and written management plan from A1 Care Group can serve as supporting documentation for applications to the NDIS Continence Aids Payment Scheme (CAPS). Our continence nurses are familiar with the requirements of CAPS applications and can ensure the relevant clinical information is captured during your assessment.



Book Your Continence Assessment in Craigieburn Today

Taking the first step towards better continence health is easier than you might think. A1 Care Group makes the process straightforward, supportive, and accessible — from your very first phone call through to receiving your management plan.

Our friendly team is ready to answer your questions, confirm your eligibility, and get you booked in at a time that suits you. Whether you choose an in-person appointment or a telehealth consultation, you will receive the same high standard of care that has earned A1 Care Group its reputation for excellence.
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Get in touch with A1 Care Group for Continence Assessment in Craigieburn, VIC

Our Location

Clyde North, Melbourne, VIC
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0494 047 778
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