The cost depends on your funding situation. For NDIS participants, assessments are typically funded under Capacity Building — Improved Daily Living. For private clients, our team explains all fees upfront. Call 0494 047 778 for a personalised quote.
In most cases, no referral is needed. You can contact A1 Care Group directly and book straight away. However, NDIS participants should confirm their plan includes relevant funding first. Our team can help you check this.
Yes, absolutely. Our telehealth assessments are just as thorough as home visits, and they produce the same detailed written management plan. All you need is a smartphone, tablet, or computer with a camera and an internet connection.
Most assessments take between 45 and 90 minutes. The exact time depends on the complexity of your situation. Importantly, your nurse will never rush the process — they take the time your needs require.
Yes. We handle all personal and health information in strict accordance with Australian privacy laws. Additionally, our nurses create a respectful, judgement-free environment at every appointment.
Your continence nurse prepares a personalised written management plan, usually within a few business days. This plan outlines practical strategies, product recommendations, and any suggested referrals. Afterwards, our team stays available for follow-up questions and reviews.
Yes. A formal assessment and written plan from A1 Care Group can support NDIS Consumables funding and Continence Aids Payment Scheme (CAPS) applications. As a result, many clients secure ongoing funding for the products they need.
