A continence assessment is a professional evaluation of your bladder and bowel function carried out by a qualified nurse or continence specialist. You need one because it identifies the cause of your continence challenges and provides a personalised plan to manage them effectively. As a result, you can improve your quality of life and independence.
If you are an NDIS participant, you can access a continence assessment under the Improved Daily Living support category (CB Daily Activities, Support Category 15). Simply contact A1 Care Group with your NDIS plan details, and our team will guide you through the booking process. Continence products may additionally be funded through your Core Supports budget.
Yes, absolutely. A1 Care Group provides telehealth continence assessments for participants across Hervey Bay and all surrounding Fraser Coast suburbs. You can complete the full assessment from the comfort of your own home via a secure video platform, without needing to travel to a clinic.
A telehealth continence assessment typically takes between 60 and 90 minutes. The duration depends on the complexity of your needs and how many areas require discussion. After the session, your nurse will prepare a written report and management plan, which is usually provided within a few business days.
In most cases, you do not need a GP referral to access continence assessment through your NDIS plan. However, if you are a DVA (Department of Veterans' Affairs) client or require catheter-specific care, a referral may be necessary. We recommend contacting our team beforehand so we can confirm the correct pathway for your situation.
To join your telehealth session, you will need a smartphone, tablet, or computer with a camera and microphone, along with a stable internet connection. Our team will send you a secure video link in advance. Furthermore, it helps to have any continence products you currently use nearby, so your nurse can assess them during the session.
Based on your assessment results, your continence nurse may recommend a range of products, including absorbent pads, pull-up pants, bed protection, indwelling catheters, intermittent catheters, or other assistive devices. Furthermore, your nurse will advise on product brands, sizes, and how to fund them through your NDIS plan.
Yes. Our team is trained to conduct telehealth continence assessments for children and young people with NDIS plans. Childhood continence challenges, including bedwetting and bowel issues, can be sensitively and effectively managed with the right professional support. We ensure the session is child-friendly and family-inclusive throughout.
We generally recommend a continence review every 6 to 12 months, or sooner if your condition changes significantly. Regular telehealth reviews ensure your management plan remains appropriate and that any new products or strategies are introduced when needed.
We service all suburbs within and around Hervey Bay via telehealth, including Pialba, Torquay, Urangan, Scarness, Eli Waters, Kawungan, Wondunna, Point Vernon, Dundowran, Nikenbah, River Heads, and many more. We also extend our telehealth services to nearby areas including Maryborough, Bundaberg, Howard, Burrum Heads, and Childers. Contact us to confirm coverage for your specific location.
