Looking for a continence assessment in Lakemba? A1 Care Group brings NDIS-funded, judgement-free continence support to your door, or straight to your phone or laptop, wherever you are in the Canterbury-Bankstown area. Our qualified continence nurses combine clinical expertise with genuine cultural awareness, because Lakemba is one of Sydney's most diverse communities and every participant deserves an assessment that respects who they are.
Whether you or someone you support is managing bladder leakage, bowel urgency, or ongoing continence products funded through an NDIS plan, we are here to help. Consequently, you do not need to navigate the system alone: we explain your options clearly and build a management plan around your goals.
Australians live with bladder or bowel dysfunction
Minutes for a typical assessment
Five-star Google reviews
Out-of-pocket cost for eligible participants
A continence assessment is a clinical review of how well your bladder and bowel are functioning, carried out by a registered nurse with specialist continence training. During the session, your nurse asks about your symptoms, daily routine, and any products or aids you currently use. As a result, they can identify the underlying cause of your continence issue rather than simply treating the symptoms.
From there, your nurse develops a tailored management plan. This might include continence products, pelvic floor exercises, bladder retraining techniques, or a referral to a specialist. Importantly, every recommendation is explained clearly, so you know exactly what to expect and why.
Not sure whether your plan covers it? Simply give us a call on 0494 047 778, and our team will check for you before you commit to anything.
Call, email, or fill in our online enquiry form. Whichever method suits you, our friendly team will confirm your NDIS eligibility and find an appointment time, whether that is telehealth or a home visit in Lakemba.
Every assessment is carried out by an AHPRA-registered nurse with dedicated continence training. As a result, you receive genuinely clinical advice, not a generic product recommendation.
Still weighing things up? These are the questions Lakemba families ask us most often. If yours isn't here, call 0494 047 778.
Yes. If continence support is included in your NDIS plan under Capacity Building or Core Supports, your assessment, clinical report and any recommended products or equipment can be funded. Our team checks your plan and confirms funding before your appointment, so there are no surprises.
No referral is required. You, a family member, a support coordinator or a plan manager can contact us directly, and we will guide you through the rest of the process from there.
Most assessments run between 45 and 90 minutes, depending on how complex your bladder or bowel needs are. We never rush the conversation, because a thorough history is what makes the management plan accurate.
Absolutely. Telehealth is popular with Lakemba participants who juggle work, caring responsibilities or limited street parking near Haldon Street. A phone or video consultation covers the same clinical ground as an in-person visit, and we can still arrange a home visit afterwards if hands-on support is needed.
You will receive a written management plan explaining your diagnosis clearly, along with product or equipment recommendations and clear next steps. We also send a copy to your support coordinator or plan manager if you would like us to.
Yes. Lakemba is one of Sydney's most culturally diverse suburbs, and our nurses are experienced working with participants and families from Bangladeshi, Indian, Arabic-speaking and other backgrounds. We can arrange interpreters where needed and remain respectful of cultural and religious preferences throughout every assessment.
For participants with continence supports in their plan, the assessment itself is typically $0 out of pocket. We confirm this in writing before your appointment, so you know exactly where you stand.
We aim to offer new Lakemba participants an appointment, whether telehealth or in person, within a week of first contact. Urgent clinical needs are prioritised sooner.
We aim to offer continence assessments to our new Lakemba participants, either through an appointment or a telehealth continence assessment, within 1 or 2 days of first contact.Call us, or ask your support coordinator or plan manager to get in touch with us on your behalf.



