During your assessment, our registered clinician will ask about your bladder and bowel habits, medical history, fluid intake, medications, and lifestyle. They will then analyse this information to identify the causes of your symptoms and create a personalised management plan. The session takes place via a secure telehealth video call, so you can complete it from home.
Yes. In many cases, a continence assessment is funded under your NDIS plan, typically within the Daily Activities support category. Because A1 Care Group is a registered NDIS provider, we can complete the assessment and supply the documentation needed to support your funding applications. Contact our team to confirm your eligibility based on your specific plan.
Booking is simple. Call us on 0494 047 778 or email [email protected]. Our friendly team will confirm your eligibility, discuss your NDIS plan if applicable, and schedule a telehealth appointment at a time that suits you. There is no need to travel — all assessments are conducted online.
Yes, indeed. We provide continence assessments for children, young adults, adults, and older Australians alike. Furthermore, our nurses are experienced in working with children who have developmental delays, autism spectrum disorder, intellectual disabilities, and other conditions that may affect toileting. We also support families with toilet training programmes and bedwetting management strategies tailored specifically for children in Eltham.
Most continence assessments take between 45 and 60 minutes. The exact duration depends on the complexity of your situation and the number of concerns you wish to discuss. Your clinician will ensure you have adequate time to cover everything thoroughly.
Absolutely. While A1 Care Group works extensively with NDIS participants, we also support people who are not on the NDIS. If you are experiencing bladder or bowel issues and would like professional guidance, please contact us to discuss available options for your circumstances.
In most cases, you do not need a referral. You can contact A1 Care Group directly to arrange your assessment. However, if you are seeking Medicare rebates or accessing services through another funding program, a referral may be required. Our team is happy to advise you on this when you make contact.
A1 Care Group services Logan Central and all surrounding suburbs, including Woodridge, Kingston, Springwood, Slacks Creek, Loganholme, Browns Plains, Marsden, Meadowbrook, Shailer Park, Tanah Merah, and many more. Because our assessments are delivered via telehealth, we can also assist residents throughout Queensland and across Australia.



