Dee at A1 Care Group has been absolutely outstanding. From the very first conversation, she really listened. She took the time to properly understand the situation rather than rushing through. She was kind, caring, very professional and incredibly efficient. Everything was handled quickly and clearly, with excellent communication throughout. It's rare to find someone who combines compassion with strong organisation and professionalism. I honestly wish all NDIS services operated like this. Highly recommend A1 Care Group and especially Dee.
Costs vary depending on individual needs and whether the assessment is NDIS funded. Therefore, our team will explain all costs clearly before booking. Therefore, we encourage you to contact us directly to discuss your individual funding situation.
Yes, and importantly, eligible NDIS participants may access funded continence assessments under nursing or capacity-building supports. In other words, eligible participants may access this service at no out-of-pocket cost.
Yes. We offer in-home continence assessments across metropolitan Melbourne and surrounding suburbs. As a result, you can receive professional care without leaving the comfort of your home. In particular, we cover all major Melbourne suburbs and surrounding growth corridors.
Most assessments take between 60 and 90 minutes, depending on complexity. However, some assessments may take longer depending on the complexity of individual needs.
Yes. Telehealth assessments are available for suitable participants across Victoria. Furthermore, telehealth is a convenient option for participants across regional Victoria.
