A typical continence assessment takes between 60 and 90 minutes. However, this can vary depending on the complexity of your needs and the level of documentation required. Generally speaking, the initial consultation is shorter, as it is focused on gathering information and confirming your funding arrangements.
In most cases, no referral is needed to access a continence assessment with A1 Care Group. However, some funding pathways — such as Home Care Packages — may require your care coordinator to arrange the service. Therefore, we recommend contacting us directly to discuss the most appropriate pathway for your situation.
Yes, absolutely. We offer telehealth continence assessments for clients who prefer remote consultations or who are unable to receive a home visit. Furthermore, telehealth assessments are particularly well-suited to NDIS participants and can generally be funded under the Improved Daily Living support category.
For your assessment, it is helpful to have a list of your current medications, any relevant medical history or test results, and details of any continence products you are currently using. Additionally, if you have completed a bladder diary, please bring this along. However, if you have not, do not worry — our nurse will provide guidance on completing one before or after the assessment.
After your assessment, your registered nurse will complete a comprehensive written report. This report is then provided to you, your support coordinator, and your plan manager — so that it can be submitted to the NDIS as evidence supporting your continence funding request. Importantly, A1 Care Group ensures all reports are written clearly and meet NDIS documentation standards.



